We offer you a smooth return process for your purchases. All order that has been shipped within UAE, falls within a returnable category and is within the 7 days limit from the date of delivery, can be processed for return.
1.The pickup will be arranged within 3 working days for UAE. For KSA, the collection of the items(s) will take around 5 working days.
2.Kindly note that the items must be unused, must not be broken or damaged and in its original package. Certain items are non-returnable, please refer to the product list in the clause below.
3.You will get a refund if the product(s) are returned, evaluated and found eligible for return.
4.International shipped orders are not eligible for refund *unless found to be faulty. Faulty products will require verification
5.For all prepaid orders, we do offer a refund on debit/credit card, Apple pay and/or PayPal. However, this is not applicable for cash on delivery orders.
6.You can choose whether you want your money refunded as store credit or back to your credit/debit card.